FREQUENTLY ASKED QUESTIONS

The Reserve at Cary Park offers a premier living experience with large, open floor plans and a prime location in the Panther Creek school district. Within walking distance of grocery stores, restaurants, and conveniences like Harris Teeter and CVS, the community delivers unmatched accessibility. Apartments feature updated kitchens with GE stainless steel appliances, 42-inch custom cabinets, subway tile backsplashes, wood-style plank flooring, and private patios or balconies. Community amenities include a resort-style pool, fitness center, indoor basketball and racquetball courts, and an expansive clubhouse with a TV and billiards lounge. With pet-friendly spaces and Amazon package lockers, everything you need is right at your fingertips. For a complete list of amenities, visit our amenities page.

Yes, The Reserve at Cary Park has a large, 24-hour, state-of-the-art fitness facility.

The Reserve at Cary Park has a variety of large floor plans in one-, two-, and three-bedroom configurations, including townhomes.

No, The Reserve at Cary Park does not have electric vehicle charging stations.

Yes, The Reserve at Cary Park has parking available for residents.

Yes! The Reserve at Cary Park offers high-speed internet and a quiet community perfect for working from home.

The Reserve at Cary Park is located at 2000 Cary Reserve Drive, Cary, North Carolina. Learn more about our convenient location near surrounding areas by exploring our luxury apartments near Morrisville and luxury apartments near Raleigh pages.

The Reserve at Cary Park is located near employers like MetLife, SAS Institute, Epic Games, IBM, WakeMed, and ABB Ltd.

Mills Park Middle School is only 4 minutes away from The Reserve at Cary Park.

Panther Creek High School is only 4 minutes away from The Reserve at Cary Park.

Raleigh-Durham International Airport is about 15 minutes from The Reserve at Cary Park.

Yes, Cary, NC, is an excellent place to live, known for its top-rated schools, safe neighborhoods, and abundance of parks and greenways. Its location in the Research Triangle area offers easy access to major employers, shopping, dining, and cultural attractions in Raleigh, Durham, and Chapel Hill. With a strong sense of community and a high quality of life, Cary consistently ranks as one of the best places to live in North Carolina.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check our promotions page, our Google posts, or contact our team to find out about any current specials.

For detailed information about all fees and costs associated with living at The Reserve at Cary Park, please visit our fees page.

Yes! The Reserve at Cary Park is very pet-friendly. You can learn more by visiting our Pet Policy page. You can also explore our Pet-Friendly Apartments in Cary page for additional information about living with pets at our community.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

You can visit our Residents' Portal to easily pay your rent & manage your account.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.